ttjj Privacy Policy

1. Introduction

ttjj ("ttjj," "we," "us," "our") operates the online gaming platform at https://ttjj.asia ("Platform"). We are committed to protecting the personal information of every Filipino player who registers, deposits, or plays on the ttjj Platform. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we retain it, and what rights you hold under Philippine law.

This Policy is governed by Republic Act No. 10173, the Data Privacy Act of 2012 of the Republic of the Philippines ("DPA"), and its Implementing Rules and Regulations. By registering a ttjj account or using the Platform, you consent to the collection and processing of your personal data as described in this Policy. If you do not agree with any part of this Policy, please do not use the ttjj Platform.

This Privacy Policy should be read alongside the ttjj Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller Identity

The data controller responsible for processing personal data collected through the ttjj Platform is ttjj, the operator of https://ttjj.asia. As a PAGCOR-regulated entity, ttjj operates under Philippine law and is subject to the jurisdiction of the National Privacy Commission (NPC) of the Philippines.

For all data privacy inquiries, requests, or complaints, the ttjj Data Protection Officer (DPO) can be contacted through the channels listed in Section 14 of this Policy. All formal data privacy requests must be submitted in writing and will receive a response within the timeframes mandated by the DPA and its Implementing Rules.

3. Personal Data We Collect

3.1 Registration Data

When you create a ttjj account, we collect your full legal name, date of birth, gender, residential address (including municipality, city, province, and zip code within the Philippines), mobile number, and email address. This information is required to create and verify your account in compliance with PAGCOR's Know Your Customer (KYC) requirements.

3.2 Identity Verification Data

To comply with PAGCOR regulations and Philippine Anti-Money Laundering Act (AMLA) obligations, ttjj may request copies of valid government-issued Philippine identification documents — such as a Philippine Passport, Driver's License, SSS ID, UMID, PhilHealth ID, or Voter's ID — as well as a selfie or video verification and proof of address documents.

3.3 Financial Data

When you make deposits or request withdrawals, ttjj collects the details necessary to process those transactions — including your GCash number, PayMaya account details, or bank account information (BPI, BDO, Metrobank). We do not store complete payment card numbers. Financial transaction records are maintained for the periods required by PAGCOR and AMLA regulations.

3.4 Gaming and Behavioral Data

ttjj automatically records your gaming activity on the Platform — including game sessions, bet amounts, game outcomes, wagering history, bonus usage, and session duration. This data is used for regulatory reporting, responsible gaming monitoring, fraud detection, and service improvement purposes.

3.5 Technical and Device Data

When you access the ttjj Platform, we automatically collect your IP address, device type and model, operating system, browser type and version, mobile network information (e.g., Smart, Globe, DITO), and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimization.

3.6 Communications Data

Any communications you send to ttjj — through live chat, email, or support tickets — are recorded and stored for quality assurance, dispute resolution, and compliance purposes. These records may be reviewed by authorized ttjj staff and, where legally required, by PAGCOR or Philippine government authorities.

4. How ttjj Uses Your Personal Data

ttjj processes your personal data for the following purposes:

• Account creation and management: To register, verify, and maintain your ttjj account in compliance with PAGCOR KYC requirements;
• Transaction processing: To process deposits, withdrawals, bonus credits, and refunds via GCash, PayMaya, BPI, BDO, and Metrobank;
• Regulatory compliance: To meet obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160 as amended), and the Data Privacy Act (RA 10173);
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other security threats to the ttjj Platform;
• Responsible gaming: To monitor gaming patterns, identify at-risk behavior, and proactively offer responsible gaming tools in compliance with PAGCOR's responsible gaming framework;
• Platform improvement: To analyze usage patterns, resolve technical issues, and enhance the functionality and performance of the ttjj Platform;
• Customer support: To respond to your queries, resolve disputes, and provide support through ttjj's 24/7 live chat and email channels;
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, ttjj relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to fulfill the ttjj Terms & Conditions agreement you enter upon account registration;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA obligations, and other applicable Philippine laws and regulations;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement where these interests do not override your fundamental rights;
• Consent: Processing for marketing communications and non-essential cookies, where your explicit prior consent has been obtained.

6. Data Sharing and Disclosure

6.1 Service Providers

ttjj shares personal data with carefully vetted third-party service providers who assist in operating the Platform — including payment processors (GCash, PayMaya, Philippine banks), KYC verification service providers, game content providers, cloud infrastructure providers, and customer support software platforms. All third-party processors are contractually bound to process data only on ttjj's instructions and to maintain appropriate security measures.

6.2 Regulatory Authorities

ttjj is legally required to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities upon lawful request. Such disclosures are made strictly in accordance with applicable Philippine law and PAGCOR licensing requirements.

6.3 No Sale of Data

ttjj does not sell, rent, or trade your personal data to any third-party advertiser, data broker, or commercial entity. Your personal data is used solely for the purposes described in this Privacy Policy.

7. Cookies and Tracking Technologies

The ttjj Platform uses cookies and similar tracking technologies to enable core Platform functionality, maintain your logged-in session, remember your preferences, and collect analytical data about Platform usage. The categories of cookies used include:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled and include session authentication cookies that keep you logged in to your ttjj account;
• Functional cookies: Remember your language preference, game lobby filter settings, and other personalization choices;
• Analytics cookies: Collect aggregated, anonymized data about how users navigate the Platform to help us improve performance and user experience;
• Marketing cookies: Used only where you have given explicit consent to receive personalized promotional content.

You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ttjj Platform.

8. Data Retention

ttjj retains your personal data for the following periods:

• Active account data: For the duration of your active ttjj account relationship;
• KYC and identity verification records: A minimum of five (5) years following account closure, as required by PAGCOR and AMLA regulations;
• Financial transaction records: A minimum of five (5) years, consistent with AMLA record-keeping obligations under Philippine law;
• Gaming and betting records: A minimum of three (3) years following the date of each transaction, as required by PAGCOR;
• Customer support communications: Two (2) years from the date of the communication, for dispute resolution and quality assurance purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with ttjj's data disposal procedures.

9. Data Security

ttjj implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ttjj Platform;
• Encrypted storage of sensitive personal and financial data at rest;
• Multi-factor authentication for access to ttjj systems containing personal data;
• Regular security audits, penetration testing, and vulnerability assessments;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Staff training on data privacy obligations under Philippine law.

In the event of a personal data breach that is likely to result in risk to your rights and freedoms, ttjj will notify the National Privacy Commission and affected data subjects within the timeframes prescribed by the Data Privacy Act and its Implementing Rules.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ttjj:

• Right to be informed: The right to be told what personal data ttjj collects about you and how it is processed;
• Right of access: The right to request a copy of the personal data ttjj holds about you;
• Right to rectification: The right to correct inaccurate or incomplete personal data in your ttjj account;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission if you believe ttjj has violated your data privacy rights.

To exercise any of these rights, please contact the ttjj Data Protection Officer using the contact details provided in Section 14. ttjj will respond to verified data subject requests within thirty (30) calendar days.

11. Children's Privacy and Age Restriction

The ttjj Platform is strictly for individuals aged 21 years and above, as mandated by PAGCOR for all online gambling activities in the Philippines. ttjj does not knowingly collect or process personal data of persons under 21 years of age. If ttjj discovers that a person under 21 has registered an account or provided personal data, the account will be immediately suspended, all data associated with the account will be securely deleted (subject to legal reporting obligations), and the matter may be referred to PAGCOR and relevant Philippine authorities.

Parents and guardians who believe a minor may have created a ttjj account should contact ttjj's support team immediately through the live chat function on the Platform.

12. Third-Party Links and Integrations

The ttjj Platform may contain references to or integrations with third-party payment providers (GCash, PayMaya, BPI, BDO, Metrobank) and game content providers. While ttjj takes reasonable steps to ensure that third-party processors maintain appropriate data protection standards, we are not responsible for the privacy practices or content of third-party websites or services that operate independently of the ttjj Platform. This Privacy Policy applies solely to data processing conducted by ttjj on the Platform at https://ttjj.asia.

13. Changes to This Privacy Policy

ttjj reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable Philippine law, PAGCOR regulatory requirements, or our data processing practices. Material changes will be communicated to registered players via the email address on their ttjj account and/or by a prominent notice on the Platform. The updated Policy will become effective on the date specified in the notice. Continued use of the ttjj Platform after the effective date constitutes your acceptance of the revised Policy.

14. Contact and Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data rights under the Philippine Data Privacy Act, please contact the ttjj Data Protection Officer through the following channels:

• Live Chat: Available 24/7 from within the ttjj Platform (subject line: "Data Privacy Request") — English and Filipino languages supported;
• Email: [email protected] (plain text — not a clickable link) — please include "Data Privacy Request" in your subject line.

If you are not satisfied with ttjj's response to your data privacy request, you have the right to file a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC complaint process is available through official Philippine government channels.